Warranty & Repairs
Jewellery Designed To Be Loved For Years
At Adina Stone, we believe jewelry should be more than something you wear for a moment. Each piece is designed to become part of your story - treasured, enjoyed and passed down for years to come.We carefully select our materials and focus on thoughtful craftsmanship to create jewelry that feels special from the moment you receive it.To give you complete confidence in your purchase, every Adina Stone piece comes with our 2-year warranty.
Our 2-Year WarrantyOur warranty covers issues caused by manufacturing faults or workmanship defects.If your jewelry experiences a manufacturing issue within 2 years of receiving your order, our team will carefully review your piece and work with you to find the best solution.Depending on the issue, this may include repair, replacement or another suitable resolution.
What Our Warranty CoversOur warranty covers:✓ Manufacturing defects✓ Faults caused during production✓ Issues with craftsmanship
What Our Warranty Does Not CoverJewelry naturally changes with time and wear. Our warranty does not cover:Broken chains caused by accidental damage or excessive forceNatural wear and tearScratches on metals or gemstonesLost stonesLost jewelryFading or wearing of plated finishesDamage caused by improper care, chemicals or exposure to waterJewelry modified or repaired by third partiesProper care will help your jewelry maintain its beauty for longer. Please visit our Jewelry care guide for recommendations.
Our Repair & Restoration ServiceWe understand that jewelry is sentimental. Sometimes your favourite pieces simply need a little care to bring them back to life.
In addition to our warranty, we offer repair and restoration services designed to help extend the life of your pieces and keep them looking beautiful for years to come.Our team can assist with a range of services, including ring repairs, vermeil refreshes, stone resetting and other restoration needs.
Every piece is carefully reviewed by our team to understand the best solution and provide a personalised recommendation based on the condition of your jewellery.If your piece requires repair or restoration, please contact our team and we will be happy to review your jewelry and advise on the available options.
Caring For Your JewelryWith the right care, your Adina Stone jewelry can be enjoyed for years to come.We recommend:
At Adina Stone, we believe jewelry should be more than something you wear for a moment. Each piece is designed to become part of your story - treasured, enjoyed and passed down for years to come.We carefully select our materials and focus on thoughtful craftsmanship to create jewelry that feels special from the moment you receive it.To give you complete confidence in your purchase, every Adina Stone piece comes with our 2-year warranty.
Our 2-Year WarrantyOur warranty covers issues caused by manufacturing faults or workmanship defects.If your jewelry experiences a manufacturing issue within 2 years of receiving your order, our team will carefully review your piece and work with you to find the best solution.Depending on the issue, this may include repair, replacement or another suitable resolution.
What Our Warranty CoversOur warranty covers:✓ Manufacturing defects✓ Faults caused during production✓ Issues with craftsmanship
What Our Warranty Does Not CoverJewelry naturally changes with time and wear. Our warranty does not cover:Broken chains caused by accidental damage or excessive forceNatural wear and tearScratches on metals or gemstonesLost stonesLost jewelryFading or wearing of plated finishesDamage caused by improper care, chemicals or exposure to waterJewelry modified or repaired by third partiesProper care will help your jewelry maintain its beauty for longer. Please visit our Jewelry care guide for recommendations.
Our Repair & Restoration ServiceWe understand that jewelry is sentimental. Sometimes your favourite pieces simply need a little care to bring them back to life.
In addition to our warranty, we offer repair and restoration services designed to help extend the life of your pieces and keep them looking beautiful for years to come.Our team can assist with a range of services, including ring repairs, vermeil refreshes, stone resetting and other restoration needs.
Every piece is carefully reviewed by our team to understand the best solution and provide a personalised recommendation based on the condition of your jewellery.If your piece requires repair or restoration, please contact our team and we will be happy to review your jewelry and advise on the available options.
Caring For Your JewelryWith the right care, your Adina Stone jewelry can be enjoyed for years to come.We recommend:
- Removing jewellery before showering, swimming or exercising
- Avoiding contact with perfumes, lotions and chemicals
- Storing pieces safely when not worn
- Following our jewelry care guide
Made To Last. Designed To Be Treasured.
Every Adina Stone piece is created with care, quality materials and timeless design in mind.
Our warranty and repair services reflect our commitment to creating jewelry that can be loved today, cherished tomorrow and passed down for generations.