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What our customers say:
It's so pretty
It's so pretty I gasped when I opened the box. It's exactly as pictured, but even more beautiful in person. Can't wait to wear it! Nice packaging and I definitely recommend the shop.
Ruby Flower Necklace - Red Gemstone Pendant - Daisy Ruby Necklace
Brilliant red
Lovely piece. Nice red ruby colored stones in a pendant that has weight and lays perfectly on the neckline. I even bought one of these with garnet stones! A statement piece that speaks of past, present, and future. Quick shipping, quality jewelry and excellent customer service. I so appreciate Adina and her staff.
Antique Ruby Pendant - Created Ruby Necklace - Gold Ruby Pendant
Lovely necklace
The necklace is beautiful. It’s prettier than the picture and more than I expected. I love it.
Gold Ruby Pendant - Ruby Flower Necklace - Emerald Cluster Necklace
A well received birthday gift.
This was a birthday gift for my mom. It arrived on time, in perfect condition and with the requested note accompanying it. She's very happy and so am I.
Natural Ruby Necklace - Red Solitaire Pendant - Gift For Mom
Beautiful!
I love the vertical necklace. It is just like it’s pictured. There was a problem with the shipping and I emailed the company. They responded within a day and took care of the problem. Great customer service 😊
Gold Ruby Pendant - Red Vertical Necklace - Rose Gold Necklace
Very beautiful!!!
So beautiful!!! Bought the matching earrings for my mother for xmas so I had to complete the set with the matching necklace! Lovely and dainty, super happy with it.
Dainty Ruby Pendant - Natural Ruby Necklace - Oval Vintage Necklace
True to image.
Good match for previously purchased earrings.
Trilogy Ruby Pendant - Gold Ruby Necklace, Red Ruby Pendant
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Frequently Asked Question
How to track my order
Orders are processed Monday through Friday. When your order is ready to ship, it will be received by one of our shipping carriers & you will also receive tracking information via email when your order has been dispatched from the studio.
Use the following links to track your order with your tracking number:
Royal Mail:www.royalmail.com/track-your-itemUSPS:www. tools.usps.com/go/TrackConfirmActionFedEx:www.fedex.com/en-us/tracking.html
Returns & Exchanges
Easy & fast returns & exchanges - customer satisfaction is our number 1 priority!
We want you to have a fantastic shopping experience and feel 100% safe shopping with us.
- Contact me within: 14 days of delivery
- Ship items back within: 30 days of delivery
- For order cancellations: please update me within 24hrs of making your purchase, all jewellery is done handmade and there's a lot of dedicated costly work invested in each piece, to avoid restocking costs.
- Restocking cost may apply on items that had handmade work & alterations done
Unless they arrive damaged or defective. I can't accept returns for:
- Custom, resized or personalized orders
- Intimate items / earrings (for health/hygiene reasons)
Exchange/return/refund will happen upon returning the original item - once it's arrives back.
*Please note that Pure Solid Silver (925 Sterling Silver) is a precious & soft metal, therefore if handled with excessive force might damage the jewelry, it's rare but can happen if mistreated.
*By International Natural Gems consumer standards
- Natural Stones have slight variations of color & pattern from the product pictures as each stone is unique & sourced straight from Mother Nature.
- “No two Natural Stones are alike"
- Natural Stones naturally may contain internal inclusion, cracks, different than picture shades.
- Each Natural Stone comes from the ground - color & pattern cannot be controlled - the product picture acts as a guide to the general grade of the stone quality.