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What our customers say:
It's so pretty
It's so pretty I gasped when I opened the box. It's exactly as pictured, but even more beautiful in person. Can't wait to wear it! Nice packaging and I definitely recommend the shop.
Brilliant red
Lovely piece. Nice red ruby colored stones in a pendant that has weight and lays perfectly on the neckline. I even bought one of these with garnet stones! A statement piece that speaks of past, present, and future. Quick shipping, quality jewelry and excellent customer service. I so appreciate Adina and her staff.
Lovely necklace
The necklace is beautiful. It’s prettier than the picture and more than I expected. I love it.
A well received birthday gift.
This was a birthday gift for my mom. It arrived on time, in perfect condition and with the requested note accompanying it. She's very happy and so am I.
Beautiful!
I love the vertical necklace. It is just like it’s pictured. There was a problem with the shipping and I emailed the company. They responded within a day and took care of the problem. Great customer service 😊
Very beautiful!!!
So beautiful!!! Bought the matching earrings for my mother for xmas so I had to complete the set with the matching necklace! Lovely and dainty, super happy with it.
True to image.
Good match for previously purchased earrings.
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Frequently Asked Question
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How to track my order
Orders are processed Monday through Friday. When your order is ready to ship, it will be received by one of our shipping carriers & you will also receive tracking information via email when your order has been dispatched from the studio.
Use the following links to track your order with your tracking number:
Royal Mail: www.royalmail.com/track-your-item
USPS: www. tools.usps.com/go/TrackConfirmAction
FedEx: www.fedex.com/en-us/tracking.html
Returns & Exchanges
Easy & fast returns & exchanges - customer satisfaction is our number 1 priority!
We want you to have a fantastic shopping experience and feel 100% safe shopping with us.
- Contact me within: 14 days of delivery
- Ship items back within: 30 days of delivery
- For order cancellations: please update me within 24hrs of making your purchase, all jewellery is done handmade and there's a lot of dedicated costly work invested in each piece, to avoid restocking costs.
- Restocking cost may apply on items that had handmade work & alterations done
Unless they arrive damaged or defective. I can't accept returns for:
- Custom, resized or personalized orders
- Intimate items / earrings (for health/hygiene reasons)
Exchange/return/refund will happen upon returning the original item - once it's arrives back.
*Please note that Pure Solid Silver (925 Sterling Silver) is a precious & soft metal, therefore if handled with excessive force might damage the jewelry, it's rare but can happen if mistreated.
*By International Natural Gems consumer standards
- Natural Stones have slight variations of color & pattern from the product pictures as each stone is unique & sourced straight from Mother Nature.
- “No two Natural Stones are alike"
- Natural Stones naturally may contain internal inclusion, cracks, different than picture shades.
- Each Natural Stone comes from the ground - color & pattern cannot be controlled - the product picture acts as a guide to the general grade of the stone quality.