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Frequently Asked Question
What is aquamarine and what does it symbolize?
Aquamarine is a beautiful blue‑green gemstone from the beryl family, treasured for centuries for its serene color and luminous transparency. Its name comes from the Latin aqua (water) and marina (sea), reflecting its ocean‑inspired hues. Historically, aquamarine was believed to offer protection and calm to sailors, and over time its meaning evolved to represent clarity, courage, calm and harmony - qualities that make it both a meaningful and elegant choice for jewelry and gifting
Is Aquamarine jewelry durable enough for everyday wear?
Yes, aquamarine is a durable gemstone with a hardness of 7.5 to 8 on the Mohs scale, making it suitable for daily wear. It’s resistant to scratches, making it perfect for necklaces, earrings, and bracelets. For rings, consider designs with protective settings, like bezels, to enhance durability and protect the stone.
What’s the best way to clean and care for Aquamarine jewelry?
Clean your Aquamarine jewelry with warm soapy water and a soft cloth. Avoid harsh chemicals and extreme heat, which can affect stone over time. For routine care, clean it lightly every few weeks, or deeper cleaning every couple of months depending on we, to maintain its shine and vibrancy.
How to track my order
Orders are processed Monday through Friday. When your order is ready to ship, it will be received by one of our shipping carriers & you will also receive tracking information via email when your order has been dispatched from the studio.
Use the following links to track your order with your tracking number:
Royal Mail:www.royalmail.com/track-your-itemUSPS:www. tools.usps.com/go/TrackConfirmActionFedEx:www.fedex.com/en-us/tracking.html
Returns & Exchanges
Easy & fast returns & exchanges - customer satisfaction is our number 1 priority!
We want you to have a fantastic shopping experience and feel 100% safe shopping with us.
- Contact me within: 14 days of delivery
- Ship items back within: 30 days of delivery
- For order cancellations: please update me within 24hrs of making your purchase, all jewellery is done handmade and there's a lot of dedicated costly work invested in each piece, to avoid restocking costs.
- Restocking cost may apply on items that had handmade work & alterations done
Unless they arrive damaged or defective. I can't accept returns for:
- Custom, resized or personalized orders
- Intimate items / earrings (for health/hygiene reasons)
Exchange/return/refund will happen upon returning the original item - once it's arrives back.
*Please note that Pure Solid Silver (925 Sterling Silver) is a precious & soft metal, therefore if handled with excessive force might damage the jewelry, it's rare but can happen if mistreated.
*By International Natural Gems consumer standards
- Natural Stones have slight variations of color & pattern from the product pictures as each stone is unique & sourced straight from Mother Nature.
- “No two Natural Stones are alike"
- Natural Stones naturally may contain internal inclusion, cracks, different than picture shades.
- Each Natural Stone comes from the ground - color & pattern cannot be controlled - the product picture acts as a guide to the general grade of the stone quality.